Is your business making itself clear?

User experience can be the difference between success and failure for any business.

The words you use, and how you use them, turn visits into sales, users into advocates, and your goals into reality.

I have experience creating and refining user content for major public sector organisations startups, scaleups and established companies.

With engaging, strategic content, I can help your users understand your product, and get them where you need them to go.

What can I do for you?

  • Bring UX writing expertise to an existing project and collaborate with your Product team

  • Take on solo projects aimed at achieving a specific goal for your business

  • Conduct a content audit of a part or the whole of your product

  • Establish content design standards for your business

Do you have a lot of ongoing projects that could use regular UX writing input?
You may benefit from an ongoing, longer-term consultation.

Here are some of the companies I’ve worked with:

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Endorsements

Tony Roma, Head of Content Strategy, Bitly

I can't say enough positive things about Guy. He's a knowledgeable professional who brought structure and best content practices to our product organization. He quickly formed bonds with people across teams and improved our standards for content research and documentation. This work led to positive, measurable results that instilled confidence and trust in our efforts. His influence extends across all of our UX designers and product managers, who all gained a better understanding of content design by working with him. He made us a better team, and made me a better content designer. I'm grateful for that.

Luke Reynebeau, VP of Customer and Retention Marketing, Bitly

I've worked with Guy on UX Content strategies and projects at Bitly, and commend him for his professionalism, organization and impactful UX content strategies and outputs.

Guy's approach is thoughtful and deliberate. He is well-versed in how to research open-ended, broad UX content strategy questions, while also being able to balance iterative UX improvements, optimizations and experiments that add up to a better understanding of the customer.

Guy is also diligent in his documentation, which sets effective standards and enables his teammates to also follow UX content strategy best practices.

Let’s work together

Get in touch and let’s discuss your project or your team’s needs.